We value your privacy and we process your data inline with existing Spanish legislation and European Directives regarding the processing of data, including the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

Data collection and consent

When you submit an enquiry to us via our website, or social media accounts, or when you complete a contact form and send it to us electronically, you are providing specific consent for us to receive that data.

You don’t have to give us consent. If you prefer not to consent to passing data to us by these electronic methods, please refer to our contact us page for alternative methods of communication.

Who you are submitting your information to

When you submit your information to us, this information is received on the electronic devices (laptops, computers, and mobile phones) belonging to SJ&A TORREVIEJA or partners that work with us to provide the services that we offer.

What happens to your data?

Irrespective of the device used, all information is stored securely and we take every possible real world care of your data.

We never sell your data for any reason, or in any way pass your data on to another person, company or organisation, unless that is specifically necessary to provide the goods or services you are asking for.

For instance, we might be asked to provide your personal information to a courier or postal service so that we might deliver goods or services you have requested.

We might also be asked to provide your information to legal authorities here in Spain, for example, to comply with our obligations to make tax payments.

We do not produce any marketing material of any type and we use your data only to provide the goods or services you might be interested in, or wish us to provide on your behalf.

How long do we keep your data?

We keep your data only for as long as is reasonably necessary to provide you with the goods or services you ask us to provide or enquire about.

We keep data from individual enquiries that do not result in a business transaction for a maximum of 28 days.

If you buy goods or services from us, we keep your data for as long as we are required to do so by Spanish law.

We respect your rights to your data

You have the right to remove consent for us to use your data at any time.

Simply get in-touch with us via any method detailed on our contact us page and we will immediately delete your data and any information we hold about you.

Please note that if you have purchased goods or services from us previously, we will remove your data from our electronic systems and devices, but we cannot destroy data that we are required to collect for the purposes of taxation, or other legal requirements placed on us as a company.

How to exercise your consumer and personal rights

Simply get in-touch with us via any method detailed on our contact us page and we will be happy to help you exercise any of your consumer or personal data rights.